Your Privacy Is Our Priority

We take your privacy seriously. This Privacy Policy outlines how we collect, process, and safeguard your personal data. We aim to be fully transparent so you understand exactly how your information is handled.

Last Updated

2nd October 2024

By using our website or services, you consent to the practices described in this notice. If you do not agree, please do not use our services.

Summary of Key Points

• We collect personal information depending on how you interact with our services.
• We do not process sensitive personal information.
• Some data may come from third-party sources.
• Your information is processed to provide and improve services, ensure security, and comply with legal obligations.
• Your information may be shared with trusted partners in specific circumstances.
• Your privacy rights depend on your location.
• You can request access or updates to your information at any time.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Information?
4. Cookies & Tracking Technologies
5. Social Logins
6. International Data Transfers
7. Data Retention
8. Information from Minors
9. Your Rights
10. Do-Not-Track Controls
11. Changes to This Notice
12. How to Contact Us
13. How to Review or Delete Your Data

1. What Information Do We Collect?

Personal information you provide: Such as name, phone number, email address, and delivery details.

Sensitive data: We do not process sensitive information.

Automatically collected: Device information, IP address, browser data, analytics and usage logs.

2. How Do We Process Your Information?

We use your information to:

• Provide courier services
• Manage bookings and communication
• Improve website performance
• Ensure security and fraud prevention
• Meet legal and regulatory requirements

3. When and With Whom Do We Share Information?

We may share information with trusted partners such as:

• Certain delivery partners
• Cloud and IT providers
• HMRC or law enforcement (where required)

4. Cookies & Tracking

We use cookies and similar technologies for analytics, website performance, and marketing.

5. Social Logins

If you sign in using social accounts (e.g., Google), we may receive limited profile details from that platform.

6. International Transfers

Your information may be stored or processed outside the UK, with appropriate protections in place.

7. How Long Do We Keep Your Information?

We keep your information only as long as needed for business, legal, or operational purposes.

8. Do We Collect Information from Minors?

No. We do not knowingly collect or market to anyone under 18.

9. Your Privacy Rights

You have rights to access, update, delete, or restrict the use of your data.

10. Do-Not-Track

We currently do not respond to DNT signals due to the lack of a standard regulation.

11. Updates to This Notice

We may update this notice occasionally. The revised version will be posted on this page.

12. Contact Us

If you have questions, please contact:

RUARING Same Day Couriers
21 Hyde Park Road, Leeds, LS6 1PY

13. Review, Update, or Delete Your Data

You can request a Data Subject Access Request by contacting us directly.