Frequently Asked Courier Questions

No, you don't need an account to book a delivery. We’ve made it easy for anyone to access our same-day courier services without setup or long forms. Simply use our online form or call us to book immediately. For businesses needing regular deliveries, account setup is available but entirely optional.

Once your collection or delivery is confirmed, we will send you an invoice via email, allowing you to make the payment online.

Account Customers:

Our Account customers will be invoiced every 30 days via email where you can make payment online

Bookings can be made 24/7 via our online form under the ‘Book Now’ tab. If you have an urgent same-day delivery, we recommend calling us at 0113 418 0687 for the fastest response.

All bookings are confirmed instantly, and you’ll receive tracking details shortly after dispatch.

Yes. We offer timed delivery and collection slots to match your exact needs whether that’s early morning, evening, or a specific window. Just let us know your preference when booking.

We cover all of the UK, offering true nationwide same-day courier services. Whether you’re sending a parcel within Leeds or across the country to London, Manchester, or Glasgow, RUARING Couriers has you covered with real-time tracking and reliable service.

Certainly! We recognise that some matters require immediate attention. That's why we provide urgent same-day delivery with our wait and return serviceFoundon our services page for important documents like forgotten passports, legal papers, work permits, and more. Contact our team today to schedule your urgent delivery at 0113 418 0687.

For businesses interested in utilising our services regularly, we offer account options that can be discussed over the phone with a team member. To initiate the process, please submit your request through our contact page. Alternatively, if you prefer a direct conversation to discuss your needs, feel free to contact us at 0113 418 0687. Our team would be delighted to assist you.

Yes, RUARING Couriers operates 7 days a week, including evenings. We understand that not all deliveries can wait until Monday or daytime hours. Let us know your preferred timeframe and we’ll do our best to accommodate it.

Yes. Once your item is collected, you’ll receive live tracking details so you can monitor the journey in real time. Our couriers are also contactable should you need updates.

We specialise in urgent same-day deliveries. Simply call us on 0113 418 0687 for immediate dispatch, and we’ll prioritise your parcel for the next available driver.

We transport everything from small packages and legal documents to large pallets and fragile goods. If you're unsure whether we can handle your item, just give us a call.

Yes, all items are covered by goods-in-transit insurance for up to £75k for your peace of mind. For high-value items, please let us know in advance to ensure additional coverage if needed.

Yes, changes can be made to your booking depending on availability. Please contact our team as soon as possible so we can accommodate your request.

Absolutely. We deliver to homes, offices, hospitals, schools, construction sites, warehouses, and more — wherever your package needs to go.